Electrical Emergencies Are Not Something to Sit On
A burning smell near an outlet, sparking wiring, a panel that is hot to the touch, or a complete loss of power to part of your home are not situations where a wait-and-see approach is appropriate. Electrical faults are one of the leading causes of residential fires, and the conditions that precede a serious event often present themselves as warning signs that go unaddressed too long. A.W.E. takes emergency electrical calls seriously and dispatches licensed electricians around the clock throughout West Chicago and DuPage County so that when something is wrong, you have somewhere to turn right away.
Know When to Call and When to Get Out
Not every electrical emergency is handled the same way, and knowing the difference matters. If you smell burning near your electrical panel or outlets, notice smoke, or see active sparking or arcing from any part of your electrical system, the first step is to cut power at the main breaker if it is safe to do so, and call us immediately. If you suspect a fire inside a wall or ceiling, leave the home and call 911 before anything else. For situations that are serious but not actively dangerous, such as a complete circuit failure, a breaker that will not reset, or outlets that have stopped working in multiple rooms, call A.W.E. directly and we will assess urgency and get a technician to you as quickly as possible.
What Our Technicians Arrive Prepared to Handle
Emergency electrical calls cover a wide range of situations, and our service vehicles are stocked accordingly. Failed breakers, tripped main disconnects, wiring faults that have caused partial power loss, damaged outlets and junction boxes, and compromised service entrance wiring are among the most common issues we respond to on emergency calls. Our technicians are equipped to diagnose and resolve most electrical emergencies in a single visit. In situations involving utility-side issues or conditions that require a permit and inspection, we will explain the process clearly and help you understand what the next steps look like.
Transparent Pricing Even in an Urgent Situation
Emergency calls may carry a different rate than standard daytime appointments, and we will always tell you what that is before sending a technician. Once on site, our electrician will assess the situation, explain what they found, and provide a clear cost for the repair before any work begins. The urgency of an electrical emergency does not change our commitment to honest, upfront pricing. You will know what you are paying and why before we do anything.
