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After purchasing a first home together, our client (a couple of charming newlyweds) was interested in installing a new central air and heating system in the home. They also expressed interest in having a new furnace installed when they contacted us for HVAC services in West Chicago. They were, however, uncertain as to whether or not they were going to be able to afford the job. They were initially hesitant to call. We immediately calmed them down and told them we would come by the new home so that we can look at the old system, give them a suggestion as to the type of work they should have done, and to give them a free estimate of the work we would do. Upon arriving, we could tell they were pleased to see us. We provided them with great services from the onset, but our techs also impressed them greatly with their knowledge and professionalism. In the end, we were able to work out a plan that met all of their more realistic goals that was well within their budget. Everyone came away from that initial meeting with very positive feeling and a solid understanding of the work needed and agreed on.
We knew this was an investment which the young couple should be making; not only would it pay off for them now to reduce heating and cooling costs, it would also pay off in the future if they were planning to sell their home some time down the road. We began the job, and in a matter of days, were able to complete the new heating and cooling line install. We were also able to install the new furnace in their home within a few days as well. They were not only pleased with the new system, but also the timeliness of our West Chicago HVAC services. We were able to provide everything agreed on when they chose us for the job. We knew it would pay them future dividends, and we congratulated them on making a sound investment choice that proves beneficial to them in the coming months, as the temperature is getting ready to plummet. Their new heating system is warmer and far more efficient with the new furnace.
Now they have cool air in the summer and warmer air in the winter months. Better yet, they are able to run these systems the entire day at a fraction of the cost due to the new energy efficient furnace that we installed for them as well. This was a job we were more than happy to do for this young couple. We were pleased to know it fit the budget, which they had set in mind for the work we were doing as well. It was a straightforward and intensive job for us to complete. Our client was happy to have it done, and it was a job which would benefit them now as well as in the future.
Our crew at Air. Water. Energy. recently received a call regarding furnace services in Glen Ellyn from a local dermatologist in need of regular maintenance and heating services work on her furnace system. Upon receiving the call, we visited her offices to check the furnace, components, and ductwork. We immediately noticed that she hadn’t kept up with routine maintenance in the past, so we did a bit of work on the furnace. We changed the filters, we updated a few components, and we informed her that her system would operate like new once we completed these simple repair jobs. From there, she informed us that she needed some information on proper maintenance work and cleaning to ensure her furnace would last her for years to come.
We informed her that as long as she kept up with regular cleaning, had the furnace serviced at least a couple times a year, and as long as she routinely ran it and cleaned out the filters, she should have this system work like new for at least a few more years. She was pleased to learn that we were able to update a few components in her furnace system and clean out the dated filters, also that with the performance of routine maintenance she would have this furnace she would have in her office functioning optimally for the next few years as w
ell. This was not only a relief due to the lower cost it would be to operate her furnace, but also because she was suspicious of local companies which simply told her she needed to install a new furnace system in her place of business. In this situation, this was simply not the case.
She was pleased to find that our Glen Ellyn furnace services were completed in a timely fashion and at a low price. She seemed impressed with how honest our techs were when they informed her of the simple tasks she had to perform in order to operate and maintain her furnace for the next few years. We were also pleased that she was so happy with the work we did, and that she hired us to do the routine maintenance work a couple times during the year to ensure her furnace system would operate, as it should.
In addition to maintaining a close relationship with this client, we also received referral business from her thanks to our honest assessment and professional heating services we had provided to her. We not only perform the routine maintenance, but we are also able to gauge if the system is running efficiently with regular cleaning and filter changes she orders up a couple times a year. Not only did we help restore her dated system, but also we helped reduce her monthly operational costs as well with a few simple, routine maintenance, cleaning, and general furnace services.
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