Our crew at Air. Water. Energy. recently received a call regarding furnace services in Glen Ellyn from a local dermatologist in need of regular maintenance and heating services work on her furnace system. Upon receiving the call, we visited her offices to check the furnace, components, and ductwork. We immediately noticed that she hadn’t kept up with routine maintenance in the past, so we did a bit of work on the furnace. We changed the filters, we updated a few components, and we informed her that her system would operate like new once we completed these simple repair jobs. From there, she informed us that she needed some information on proper maintenance work and cleaning to ensure her furnace would last her for years to come.
We informed her that as long as she kept up with regular cleaning, had the furnace serviced at least a couple times a year, and as long as she routinely ran it and cleaned out the filters, she should have this system work like new for at least a few more years. She was pleased to learn that we were able to update a few components in her furnace system and clean out the dated filters, also that with the performance of routine maintenance she would have this furnace she would have in her office functioning optimally for the next few years as well. This was not only a relief due to the lower cost it would be to operate her furnace, but also because she was suspicious of local companies which simply told her she needed to install a new furnace system in her place of business. In this situation, this was simply not the case.
She was pleased to find that our Glen Ellyn furnace services were completed in a timely fashion and at a low price. She seemed impressed with how honest our techs were when they informed her of the simple tasks she had to perform in order to operate and maintain her furnace for the next few years. We were also pleased that she was so happy with the work we did, and that she hired us to do the routine maintenance work a couple times during the year to ensure her furnace system would operate, as it should.
In addition to maintaining a close relationship with this client, we also received referral business from her thanks to our honest assessment and professional heating services we had provided to her. We not only perform the routine maintenance, but we are also able to gauge if the system is running efficiently with regular cleaning and filter changes she orders up a couple times a year. Not only did we help restore her dated system, but also we helped reduce her monthly operational costs as well with a few simple, routine maintenance, cleaning, and general furnace services.